COMPUTER ASSISTANT
1. Administers and maintains Finance Squadron information systems hardware. Verifies that all equipment attachments and power support items are approved and in compliance with existing regulations, directives and vendor specifications. Documents user computer equipment and supply requirements for their procurement. Performs inventory of hardware. Maintains stocked parts to ensure prompt service and arranges for replacement parts. Identifies hardware problems and develops solutions for associated short and long term effects. Uses established computer techniques to monitor, identify, and promptly resolve problems regarding the ongoing operation of finance network systems to ensure hardware is functioning properly and that operational standards are met. Troubleshoots hardware, Wide Area Network (WAN) and Local Area Network (LAN) problems. Identifies and determines corrective action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved. Participates with applications programmers and operations personnel to identify problems with applications, operating systems, or hardware that are difficult to pinpoint. Assists specialists in determining whether hardware repairs with vendor support or local assets are needed. Suggests methods for sequencing and hardware operating configuration to accept new requirements and resolve processing malfunctions. Works with specialists to accomplish component testing/validation of hardware ranging from user items to resident host system. Adapts or develops new work procedures and instructions for application by self and others. 2. Recommends selection of, installs, upgrades, and maintains Finance software. Performs system software control and library functions. Develops new and/or modified procedures for the operation of the software library and configuration management procedures. Gathers information to assist in the determination of whether new software is needed or if existing programs can be enhanced. Administers the process to consider user requests for additional computer software. Analyzes processes and/or problems relative to the design and selection of automated systems. Determines if the facility environment can provide support requirements and infrastructure is in place to support the system, and provides squadron recommendations to a specialist for coordination. Installs or removes software packages to include operating systems, office automation, and special purpose software. Loads appropriate printer drives for each software package to ensure compatibility with attached printer. Develops computer procedures and tests for possible operation and implementation. Maintains records of software property controls and upgrade transactions. Maintains accountability for software programs assigned to the organization and manages the accountability for Automated Data Processing Equipment (ADPE) with the commander, unit ADPE Custodians, and the Base Equipment Control Officer (ECO). 3. Serves as the Finance Squadron network security officer. Plans and implements security plans, procedures, and training to comply with Wing, Air Force, and Department of Defense standards. Accomplishes risk analyses, accreditation, and levels informed on security changes and problems. Assigns passwords for certification packages Provides security briefings to new users and keeps supervisory levels informed on security changes and problems. Assigns passwords for LAN/WAN systems. Restricts and ensures that only authorized personnel are given rights to certain areas of the LAN/WAN. Applies system security policy and procedures to prevent unauthorized changes to supply information systems. 4. Provides guidance, assistance, and training to Finance Squadron customers. Provides on-going technical advice and guidance to customers, both inside and outside of the immediate organization, in the operation and maintenance of systems hardware and software and a variety of other routine supply computer issues. Demonstrates processes or procedures to users. Detects patterns or common causes for recurring problems to determine where standardized solutions are needed. Reviews new and recurring job requests to identify unanticipated actions needed to supplement instructions, such as adding or changing processing controls. Prepares operating procedures and recommends automated methods for better use of resources. Coordinates or participates in the development of formal and informal training sessions required for these changes, assesses training needs, and conducts training for serviced personnel. Develops user manuals or instructions for recurring training. 5.Performs other duties as assigned. GENERAL
Experience:
Experience, training, or education which demonstrates the applicants ability to follow directions, procedures, or systematic work methods which gives evidence of the candidates ability to perform this work. Experience using computer and automation systems. SPECIALIZED
Experience:
Must have at least 24 months experience maintaining continuity of production control; coordinating work load priorities and scheduling multiple requirements. Experience applying optional methods to new or developmental requirements and provide for program dependencies and priorities. Experience identifying computer requirements or techniques associated with the development and design of data processing systems. Experience in planning and programming requirements related to computer systems or applications. OTHER REQUIREMENTS:
-Indefinite position with potential to become Permanent. -Must be certified IAW DOD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996 and obtain Special Experience Identifier (SEI) 260, Information Assurance - Technical Level I (IAT I), IAW current AF directives. Please be advised:
1. Specialized experience will be used to determine qualifications for the announced position. 2. An applicant's RESUME must provide, in detail, how they meet the specialized experience listed. 3. It must be documented with from (mm/yy) and to (mm/yy) dates and description of the specialized experience. 4. If education or a degree is required as part of the Specialized Experience, you must include transcripts. DO NOT copy the specialized experience qualifications word for word and place into your resume; you must describe your personal experience as it pertains to each statement.
Estimated Salary: $20 to $28 per hour based on qualifications.
Experience:
Experience, training, or education which demonstrates the applicants ability to follow directions, procedures, or systematic work methods which gives evidence of the candidates ability to perform this work. Experience using computer and automation systems. SPECIALIZED
Experience:
Must have at least 24 months experience maintaining continuity of production control; coordinating work load priorities and scheduling multiple requirements. Experience applying optional methods to new or developmental requirements and provide for program dependencies and priorities. Experience identifying computer requirements or techniques associated with the development and design of data processing systems. Experience in planning and programming requirements related to computer systems or applications. OTHER REQUIREMENTS:
-Indefinite position with potential to become Permanent. -Must be certified IAW DOD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996 and obtain Special Experience Identifier (SEI) 260, Information Assurance - Technical Level I (IAT I), IAW current AF directives. Please be advised:
1. Specialized experience will be used to determine qualifications for the announced position. 2. An applicant's RESUME must provide, in detail, how they meet the specialized experience listed. 3. It must be documented with from (mm/yy) and to (mm/yy) dates and description of the specialized experience. 4. If education or a degree is required as part of the Specialized Experience, you must include transcripts. DO NOT copy the specialized experience qualifications word for word and place into your resume; you must describe your personal experience as it pertains to each statement.
- Department:
0335 Computer Clerk And Assistant - Salary Range:
$51,666 to $67,162 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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