Collections Staff Scheduler
Company Name:
American Red Cross
Position Type:
Full-time
Are you looking to make a difference in the job you do? If so, we invite you to join us at the American Red Cross Northern New England Region! Headquartered in Manchester, NH, we provide blood to hospitals across the region. Nationwide, we collect over 6.5 million units of blood annually and the need grows!
We are currently seeking an organized, team-oriented Collections Staff Scheduler in Burlington, VT.
JOB
Summary: Coordinate scheduling activities to ensure proper staffing for maintaining optimum blood drive productivity and quality donor care. Project and coordinate resource requests so that each collections operation has staff and resources assigned in a manner that will assure success and/or be in accordance with agreed upon standards.
Responsibilities include:
1. Schedule collections staff in accordance with booked drives and staffing assigned rules. May coordinate and select training sites.
2. Resolve scheduling conflicts while adhering to regional guidelines which may include scheduling staff required to be included in an on-call rotation and coordinating this particular collection staff on-call coverage.
3. May coordinate staff vacation approvals, sick leave and other time off request based on staffing needs and policies and procedures. Coordinates with staff supervisors on the process.
4. Generate staffing reports for management, as required.
5. Plans for rotation of staff for out-of-town, weekend and holiday operations. Balances workload among individuals and considers travel and overtime cost in the process.
6. Routinely monitor and identify critical scheduling related indicators and trends, communicating concerns to appropriate personnel.
7. May support lodging reservations and billing arrangements as schedules dictate (in conjunction with Collections Staff Timekeeping Coordinator).
Qualifications: The American Red Cross is looking for an individual who has an Associates Degree and a minimum two years related experience or combination of education and related experience is required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required.
Benefits: The Red Cross is a nonprofit organization that offers employees growth and development, opportunity for advancement, team spirit, competitive salaries and a comprehensive benefits package to include: Medical, Dental, Vision, Automatic 401K Contribution & Matching contribution (where applicable), paid time off, Health Savings & Dependent Care Savings Accounts, and much more.
If this sounds like the kind of opportunity that you've been waiting for, please visit our website at: ENTER REQ NUMBER BIO46459.
As an Affirmative Action/Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply.
Qualifications: Qualifications
High school diploma or the equivalent is required. Minimum two years experience in a clerical or staffing position required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required.
Company Description:
At The American Red Cross, our humanitarian mission connects us to people and communities across the nation and around the world. We are committed to ensuring that our people, programs, and services reflect the diversity of the people and communities we serve. By joining the Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. Our dedicated staff are crucial to the Red Cross and the delivery of our mission.Estimated Salary: $20 to $28 per hour based on qualifications.
American Red Cross
Position Type:
Full-time
Are you looking to make a difference in the job you do? If so, we invite you to join us at the American Red Cross Northern New England Region! Headquartered in Manchester, NH, we provide blood to hospitals across the region. Nationwide, we collect over 6.5 million units of blood annually and the need grows!
We are currently seeking an organized, team-oriented Collections Staff Scheduler in Burlington, VT.
JOB
Summary: Coordinate scheduling activities to ensure proper staffing for maintaining optimum blood drive productivity and quality donor care. Project and coordinate resource requests so that each collections operation has staff and resources assigned in a manner that will assure success and/or be in accordance with agreed upon standards.
Responsibilities include:
1. Schedule collections staff in accordance with booked drives and staffing assigned rules. May coordinate and select training sites.
2. Resolve scheduling conflicts while adhering to regional guidelines which may include scheduling staff required to be included in an on-call rotation and coordinating this particular collection staff on-call coverage.
3. May coordinate staff vacation approvals, sick leave and other time off request based on staffing needs and policies and procedures. Coordinates with staff supervisors on the process.
4. Generate staffing reports for management, as required.
5. Plans for rotation of staff for out-of-town, weekend and holiday operations. Balances workload among individuals and considers travel and overtime cost in the process.
6. Routinely monitor and identify critical scheduling related indicators and trends, communicating concerns to appropriate personnel.
7. May support lodging reservations and billing arrangements as schedules dictate (in conjunction with Collections Staff Timekeeping Coordinator).
Qualifications: The American Red Cross is looking for an individual who has an Associates Degree and a minimum two years related experience or combination of education and related experience is required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required.
Benefits: The Red Cross is a nonprofit organization that offers employees growth and development, opportunity for advancement, team spirit, competitive salaries and a comprehensive benefits package to include: Medical, Dental, Vision, Automatic 401K Contribution & Matching contribution (where applicable), paid time off, Health Savings & Dependent Care Savings Accounts, and much more.
If this sounds like the kind of opportunity that you've been waiting for, please visit our website at: ENTER REQ NUMBER BIO46459.
As an Affirmative Action/Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply.
Qualifications: Qualifications
High school diploma or the equivalent is required. Minimum two years experience in a clerical or staffing position required. Knowledge of American Red Cross scheduling or staffing patterns preferred. Excellent verbal and written communication skills. Effective organization skills and attention to detail is required. Excellent computer skills especially in the use of spreadsheet and/or databases are required.
Company Description:
At The American Red Cross, our humanitarian mission connects us to people and communities across the nation and around the world. We are committed to ensuring that our people, programs, and services reflect the diversity of the people and communities we serve. By joining the Red Cross, you will touch millions of lives every year and experience the greatness of the human spirit at its best. Our dedicated staff are crucial to the Red Cross and the delivery of our mission.Estimated Salary: $20 to $28 per hour based on qualifications.
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