Dental Insurance Coordinator
Integrative Dental Care Integrative Dental Care Burlington, VT Burlington, VT Full-time Full-time $27 - $35 an hour $27 - $35 an hour 5 days ago 5 days ago 5 days ago Job Description Integrative Dental Care is looking for an Insurance Coordinator to join our team! The Insurance and Billing Coordinator is responsible for assisting patients with the processing of dental insurance claims and management of relationships with insurance carriers.
Contacts insurance companies and patients regarding coverage determinations and outstanding balances.
Researches and resolves insurance billing issues.
Sets up any financial arrangements and collects payments from patients and insurance companies.
Manages outstanding insurance claims.
Works with Practice Manager to ensure dental team complies with established collection procedures.
Ensures integrity of daily deposits.
ESSENTIAL FUNCTIONS ? positive mindset and desire to help patients understanding their dental insurance and procedure charges ? Good mathematical aptitude in order to prepare and interpret financial reports, collect and track payments and account balances, and maintain financial integrity for the practice ? Primary responsibility for cash flow.
? Balance deposits daily.
Ensure timely deposit of funds into bank account.
? Process insurance payments and ensure timely collection from patients and insurers.
? Attention to detail in posting payments properly considering multi-office environment.
? Ensure electronic insurance deposits are posted to patient accounts (and balance) as the funds are in the bank account.
? Prepare and present financial arrangements and insurance options that meet both patients' and practice's needs for proposed treatment plans.
? Maintain knowledge of dental insurance and use independent judgment regarding coverage and insurance claims.
Resolve billing disputes with little supervision.
? Daily attention to resolving insurance claim issues such as requests for additional information and denials.
? Manage outstanding insurance claims and maintain no less than 90% of outstanding claims in the current category.
? Know and practice the appropriate verbal skills to use with patients when explaining polices, such as cancellation policy, collection practices, insurance coverage, etc.
Be willing and able to coach team members as required.
? Backup for the Patient Care Coordinator.
? Process Billing Statements according to established office policy.
? Follow established office policy with regards to collection calls, letters and bad debt protocol.
? Current knowledge of the Fair Credit Standards Act and its application to dental offices.
Work with Practice Manager when necessary to ensure the team's compliance to the Act.
? Excellent computer skills and ability to use Eagle Soft efficiently.
? Extreme attention to EXCEPTIONAL patient care ? Must always represent the practice in a professional, pleasant, and cooperative manner both at work and outside of work.
? Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
? Must be able to work both independently and cooperatively in team settings.
? Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
? Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
? May be required to train team members.
? Other duties and tasks, as assigned.
SUCCESS FACTORS ? Must be able to effectively communicate with patients in a CARING manner even in difficult situations.
Listening skills are critical.
Must be able to give your full attention to what is being said and show empathy.
? Always maintain the highest level of confidentiality to HIPAA standards.
? Maintain professional attitude and present yourself professionally at all times.
? Must be detail oriented in order to maintain good financial practices, account balances, and financial reporting.
? Must be willing to adapt to changes in job duties.
? Good reading comprehension.
? Must be able to effectively manage priorities.
? Knowledge and compliance with established policies and procedures.
? Effective time management.
? Always maintain the highest level of confidentiality to HIPAA standards.
EXPERIENCE AND EDUCATION ? Bachelor of Science in Accounting or Business.
Comparable experience may be considered to substitute for all or part of the required education at management's sole discretion.
? Dental office administrative experience REQUIRED.
SPECIAL REQUIREMENTS ? Job offer may be contingent upon successful completion of a background check This position is responsible for coordinating insurance claims, processing payments, and assisting with other administrative duties.
This position will work closely with the Claims Department to ensure that all claims are processed in a timely manner and in compliance with Burlington, VT regulations.
Benefits We offer:
Medical, dental, vision, and life insurance programs 401K program with company match Paid vacation and sick leave Training and development opportunities Growth and advancement opportunities within the company Employee discounts on products A great work environment where employees enjoy working! No late nights, weekends, or holidays! Experience Minimum 1 year of experience in an administrative or customer service role.
Knowledge of basic insurance concepts.
Ability to multi-task and work independently.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
Job Type:
Full-time Pay:
$27.
00 - $35.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Schedule:
8 hour shift Monday to Friday No weekends Ability to commute/relocate:
Burlington, VT 05401:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Insurance verification:
3 years (Required) Medical billing:
3 years (Required) Work Location:
In person Integrative Dental Care is looking for an Insurance Coordinator to join our team! The Insurance and Billing Coordinator is responsible for assisting patients with the processing of dental insurance claims and management of relationships with insurance carriers.
Contacts insurance companies and patients regarding coverage determinations and outstanding balances.
Researches and resolves insurance billing issues.
Sets up any financial arrangements and collects payments from patients and insurance companies.
Manages outstanding insurance claims.
Works with Practice Manager to ensure dental team complies with established collection procedures.
Ensures integrity of daily deposits.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Contacts insurance companies and patients regarding coverage determinations and outstanding balances.
Researches and resolves insurance billing issues.
Sets up any financial arrangements and collects payments from patients and insurance companies.
Manages outstanding insurance claims.
Works with Practice Manager to ensure dental team complies with established collection procedures.
Ensures integrity of daily deposits.
ESSENTIAL FUNCTIONS ? positive mindset and desire to help patients understanding their dental insurance and procedure charges ? Good mathematical aptitude in order to prepare and interpret financial reports, collect and track payments and account balances, and maintain financial integrity for the practice ? Primary responsibility for cash flow.
? Balance deposits daily.
Ensure timely deposit of funds into bank account.
? Process insurance payments and ensure timely collection from patients and insurers.
? Attention to detail in posting payments properly considering multi-office environment.
? Ensure electronic insurance deposits are posted to patient accounts (and balance) as the funds are in the bank account.
? Prepare and present financial arrangements and insurance options that meet both patients' and practice's needs for proposed treatment plans.
? Maintain knowledge of dental insurance and use independent judgment regarding coverage and insurance claims.
Resolve billing disputes with little supervision.
? Daily attention to resolving insurance claim issues such as requests for additional information and denials.
? Manage outstanding insurance claims and maintain no less than 90% of outstanding claims in the current category.
? Know and practice the appropriate verbal skills to use with patients when explaining polices, such as cancellation policy, collection practices, insurance coverage, etc.
Be willing and able to coach team members as required.
? Backup for the Patient Care Coordinator.
? Process Billing Statements according to established office policy.
? Follow established office policy with regards to collection calls, letters and bad debt protocol.
? Current knowledge of the Fair Credit Standards Act and its application to dental offices.
Work with Practice Manager when necessary to ensure the team's compliance to the Act.
? Excellent computer skills and ability to use Eagle Soft efficiently.
? Extreme attention to EXCEPTIONAL patient care ? Must always represent the practice in a professional, pleasant, and cooperative manner both at work and outside of work.
? Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
? Must be able to work both independently and cooperatively in team settings.
? Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
? Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
? May be required to train team members.
? Other duties and tasks, as assigned.
SUCCESS FACTORS ? Must be able to effectively communicate with patients in a CARING manner even in difficult situations.
Listening skills are critical.
Must be able to give your full attention to what is being said and show empathy.
? Always maintain the highest level of confidentiality to HIPAA standards.
? Maintain professional attitude and present yourself professionally at all times.
? Must be detail oriented in order to maintain good financial practices, account balances, and financial reporting.
? Must be willing to adapt to changes in job duties.
? Good reading comprehension.
? Must be able to effectively manage priorities.
? Knowledge and compliance with established policies and procedures.
? Effective time management.
? Always maintain the highest level of confidentiality to HIPAA standards.
EXPERIENCE AND EDUCATION ? Bachelor of Science in Accounting or Business.
Comparable experience may be considered to substitute for all or part of the required education at management's sole discretion.
? Dental office administrative experience REQUIRED.
SPECIAL REQUIREMENTS ? Job offer may be contingent upon successful completion of a background check This position is responsible for coordinating insurance claims, processing payments, and assisting with other administrative duties.
This position will work closely with the Claims Department to ensure that all claims are processed in a timely manner and in compliance with Burlington, VT regulations.
Benefits We offer:
Medical, dental, vision, and life insurance programs 401K program with company match Paid vacation and sick leave Training and development opportunities Growth and advancement opportunities within the company Employee discounts on products A great work environment where employees enjoy working! No late nights, weekends, or holidays! Experience Minimum 1 year of experience in an administrative or customer service role.
Knowledge of basic insurance concepts.
Ability to multi-task and work independently.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
Job Type:
Full-time Pay:
$27.
00 - $35.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Schedule:
8 hour shift Monday to Friday No weekends Ability to commute/relocate:
Burlington, VT 05401:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Insurance verification:
3 years (Required) Medical billing:
3 years (Required) Work Location:
In person Integrative Dental Care is looking for an Insurance Coordinator to join our team! The Insurance and Billing Coordinator is responsible for assisting patients with the processing of dental insurance claims and management of relationships with insurance carriers.
Contacts insurance companies and patients regarding coverage determinations and outstanding balances.
Researches and resolves insurance billing issues.
Sets up any financial arrangements and collects payments from patients and insurance companies.
Manages outstanding insurance claims.
Works with Practice Manager to ensure dental team complies with established collection procedures.
Ensures integrity of daily deposits.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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